Last updated: September 2026
We currently deliver within the UK only. Delivery is free, and orders are dispatched within 3-5 business days. You'll receive a confirmation email with tracking details once your order is on its way.
If you change your mind, you can return your item within 14 days of delivery for a refund. Items must be unused and returned in their original packaging, with tags attached.
For returns, please email hello@mimkin.com with your order number. Return postage is the customer's responsibility, and we recommend using a tracked service as we cannot be held responsible for items lost in transit.
Once we've received and checked your return, we'll process your refund to your original payment method. Refunds may take a few business days to appear, depending on your bank.
If your order arrives faulty or damaged, please email hello@mimkin.com with your order number and a photo of the issue. We'll cover the cost of return postage and review your request to arrange a replacement or refund.
This policy is in addition to your statutory rights under the Consumer Contracts Regulations and the Consumer Rights Act, which are not affected.